Effective Date: 01/01/2024

Welcome to Eyewey, a subsidiary platform of Hyloca Ecommerce and Social Media Management Platform by Nexart Technosolutions Private Limited. At Eyewey, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you access and use our website eyewey.hyloca.com ("Website") and the services we provide. By using our Website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you when you voluntarily provide it to us. This includes but is not limited to your name, email address, contact number, and any other information you provide to us through our Website or while using our services.

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and other technical information. This information is collected using cookies and similar technologies. For more information on how we use cookies, please refer to Section 3.

2. How We Use Your Information

2.1 Providing Services

We use the information we collect to provide you with the services you request, such as content generation services using AI. This includes personalizing and improving our services, contacting you about your account, and responding to your inquiries.

2.2 Communication

We may use your personal information to communicate with you about our services, updates, promotions, and other relevant information. You have the option to opt-out of receiving such communications by following the instructions provided in the communication.

2.3 Analytics and Research

We may use your information for analytical purposes, such as analyzing usage patterns, improving our services, and conducting research. This information is aggregated and does not personally identify you.

2.4 Legal Compliance

We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect our rights, privacy, safety, or property, and that of our users and the public.

3. Cookies and Similar Technologies

3.1 Cookies

We use cookies to enhance your experience on our Website. Cookies are small text files that are placed on your device when you visit a website. They help us analyze website traffic, remember your preferences, and provide personalized content. You can manage or disable cookies through your browser settings, but please note that some features of our Website may not function properly if cookies are disabled.

3.2 Third-Party Cookies

We may allow third-party service providers to place cookies on our Website for advertising and analytics purposes. These cookies are subject to the respective privacy policies of these third-party providers.

4. Data Security

4.1 Security Measures

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

4.2 Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Disclosure of Information

5.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in providing our services. These service providers are contractually obligated to protect your information and use it solely for the purposes of providing the requested services.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and correct your personal information held by us. You may update or amend your information by contacting us at support@eyewey.hyloca.com.

6.2 Opt-Out

You have the option to opt-out of receiving promotional communications from us. You can do so by following the instructions provided in the communication or by contacting us at support@eyewey.hyloca.com.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately so that we can take appropriate action.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@eyewey.hyloca.com.

Last Updated: 12/10/2024